- Community involvement and integration
- Access to care and continuity of services
- Assessment of needs
- Prevention and control of infections
- Patient and family education
- Medication management
- Governance and leadership
- Facility management and safety
- Staff qualifications and education
- Management of information
- Integration and coordination of care
- Health promotion and disease prevention
- Chronic disease management
- Disaster preparedness and emergency response
- Infection surveillance and reporting