Our cadre of experts are highly experienced and come from a variety of health care settings and specialties.
- Reduce variability and minimize patient safety risks
- Improve clinical and operational processes and build staff competencies and knowledge of leading practices
- Gain expert insights from JCI Surveyors
- Connect your organization with like-minded health care organizations around the world and facilitate knowledge-sharing and best practices
- Enable differentiation in a competitive health care environment and improve your ability to attract patients
- Strengthen your community’s confidence and make a strong statement about your efforts to provide the highest quality services
- Attract, secure, and retain the best talent who are committed to delivering quality care and patient safety
Combining expertise, tools, and documented insights, JCI helps as an organization seeks to provide the highest quality of care while focusing on continuous improvements. The accreditation program was developed by international experts and sets uniform expectations for structures, processes, and outcomes for health care organizations. Each new edition of standards reflects the most current thinking in patient safety practices and concepts to help accredited and nonaccredited organizations uncover their most pressing safety risks and advance their goals for continuous quality improvement.
The JCI standards development process is a collaboration among JCI, accredited organizations, and experts in quality and safety. JCI leverages developments in the science of quality improvement and patient safety as well as experiences of accredited organizations that have used previous hospital standards to improve the safety and quality of care.
JCI’s global surveyor team is composed of experienced health care professionals committed to partnering with organizations to help ensure a collaborative and valuable survey. They provide expert advice, guidance, insights, and education during the accreditation process. The requirements include international patient safety goals that highlight problematic areas in health care and describe evidence-based consensus solutions.
Through interviews, observations, and interactions with your organization, our JCI survey team evaluates the effectiveness of your organization’s patient safety and quality system. The survey process accommodates and respects specific legal, religious, and cultural factors within a country.
JCI SAFER Matrix
The Survey Analysis for Evaluating Risk (SAFER) Matrix is JCI’s transformative approach for identifying and communicating risk levels of findings cited during surveys. It measures the likelihood to harm and scope for each finding. And it does so in an easy-to-understand way – with one comprehensive visual representation of your survey findings to help you prioritize and focus your corrective actions.
Accreditation Survey Delivery
There are several options for survey. JCI’s survey team can visit your organization in-person and virtually via video. Or it can be a hybrid combination of in-person and video. Current global factors and organizational preferences can help determine which survey model will work best for your health care organization. JCI will work with you to explain the benefits of each and make a recommendation based on your organization’s needs.
IEEA Recognition
JCI is accredited by the International Society for Quality in Health Care External Evaluation Association (IEEA) for the following:
Accredited Organization 2023-2027
Accredited Standards 2022-2026